Lancashire FA Support

Raising Concerns 1

• If I have a safeguarding concern how do I report it?

DBS 4

• How do I complete the DBS process (coaches, managers, club officials)?
• How do I become a verifier for DBS’s for my club?
• Do I need a DBS to be involved in youth football?
• How long does a DBS take?

Qualifications 3

• How do I access Safeguarding for Committee Members?
• Online Safeguarding Recertification
• How do i complete the Online Safeguarding Adult Course

The FA’s whistle blowing policy 1

• What is the FA’s whistle blowing policy?

FAQ 1

• How can I apply for tickets?

Contact Us 1

• Contact Us

Formal Complaints 1

• How can I make a formal complaint or provide feedback?

Discipline 16

• How is punishment for a red card decided?
• What is a discipline hearing?
• What does sine die mean?
• Adding Suspension Matches on Whole Game System
• How can I pay a fine?

View all 16

Leagues 2

• League Sanctioning
• How old do I have to be to play in a league?

Events & Friendlies 2

• We want to play a friendly fixture, What do we need to do?
• How do I sanction a Tournament or Festival?

Foreign Opposition 1

• We would like to play against a foreign opposition, what do I do?

Summer Tournaments 3

• How do I know if a tournament is sanctioned?
• What's the danger of playing in unsanctioned football?
• Tournament Sanction

FA Level 1 queries 7

• I am looking to complete a Level 1 course, could you please provide me with dates, times, venues?
• I am travelling from overseas/abroad to complete a Level 1 or Level 2 course...
• It's been 10 weeks, and I haven't received my certificate. What do I do?
• What happens if I miss a day of the FA Level 1?
• When is the next FA Level 1 course in my area?

View all 7

Stand-alone Courses & Workshops queries 6

• When and where is the next available Course/Workshops?
• How can I book onto a 'Safeguarding Children' or 'FA Level 1 Introduction to First Aid in Football' workshop
• How do I complete for the Safeguarding for Committee Members course?
• My Safeguarding Children is due to expire, do I have to book on another face to face course?
• Do you run any CPD events?

View all 6

FA Level 2 & UEFA B queries 6

• I am looking to complete a Level 2 course, could I have more information please?
• When is the next Level 2 course?
• How do I book onto a Level 2 course?
• Do I have to complete all 3 blocks of the FA Level 2?
• How do I book onto the UEFA B course?

View all 6

Apprenticeship queries 12

• I am an employer, how do I recruit an apprentice?
• I am a potential Apprentice, how do I become an apprentice?
• I am an employer, when is the next available a recruitment period?
• I am a potential Apprentice, when is the next available recruitment period?
• I am an employer, how much does it cost to recruit an apprentice?

View all 12

General queries 11

• Why have I not received my certificate?
• How do I book a course?
• I can't see any course available dates on the website. How do I find out when the next course is going to run?
• I haven’t had confirmation of a course I’m booked on?
• What is a course reminder?

View all 11

Disability Football 2

• What is Pan - Disability Football?
• Where is my local Disability football club?

Women & Girls 1

• Where is my local Wildcats Session?

Recreational Football 2

• How can I find a local Just Play Centre
• How can I create a new Just Play Centre

England Football Accreditation 5

• England Football Accreditation
• Accounts
• FA Policies
• Club Policies
• Other Documents

General enquiries 4

• How do I book onto a Referee Course?
• How do I get promoted as a referee?
• How do I re-register as a referee?
• I've applied for a Referees Course, but had no response

County Cup competitions 6

• I haven't heard anything from my opposition?
• When are the draws made?
• My appointed referee can no longer do the game?
• What if my team cannot fulfill the fixture?
• Where can I download my squad list?

View all 6

Facilities & Pitch Investment 3

• Your club would like to make one of the grass pitches into an artificial pitch – is there funding available for this?
• How do I know if my project is eligible for funding?
• Where can I find a 3G pitch local to me?

General Enquiries 4

• Can a club change their name?
• I am a new club and want to play in a league, what do I need to do?
• Who needs to be involved in my club?
• I need to add another team to my club, how do I do it?

Introduction to The FA Player Registration System 10

• Players & Parents - Introduction to The FA Player Registration System
• Club officials - Introduction to The FA Player Registration System
• League officials - Introduction to The FA Player Registration System
• How to add a Player Registration Officer
• How to use filters

View all 10

Searching for players 5

• How to add a player to your club
• Invite players - Player or Parent/Guardian Process
• Professional/Semi Professional Player Message
• Contract Players
• Inviting a player to register

Player Photographs 4

• Downloading Player Photos (League Process)
• Downloading Player Photos (Clubs Process)
• How to add/update photos of your players
• How a player/parent can add or update their own photo

Adding/Editing Players Details 8

• How to update players details
• New: Email Capture Tool for Youth & Adult Players
• New: Parent/Guardian guidance - linking U16's
• Manually adding a Parent/Carer
• International Clearance

View all 8

Registering a Player 4

• How to register a player
• Assigning a player to a team
• Submitting a player to the league
• How to withdraw or cancel a registration request (Club Guidance)

Transfers & Dual Registrations 4

• Full Guidance: Transfers and dual registrations
• Notice of Approach
• Transfer: Transferring the player from club to club
• Dual Registrations

Squad lists & Exports 2

• Download a squad list
• Export player data

Whole Game System Account 3

• Whole Game System Notifications
• Teams Tabs -WGS Roles Access
• PFF Login - Club and League Guide

General Enquiries 4

• How do I get duplicated FAN records removed?
• How do I correct Date of Birth/Gender/Name for individuals in WGS?
• Can a photograph be updated for a registered player?
• What are the different Age Groups in Football?

PayPal Payments 8

• We cannot see our teams in the Payment Portal
• Why isn't the due date showing for a payment?
• Setup automatic payments with PayPal
• How do I delete fee's I no longer require?
• How flexible are the payment options?

View all 8

Setting up my Club on Matchday 2

• How to invite your team to Matchday
• Uploading email addresses for your players

Setting up my PayPal Account 6

• I have set up the wrong PayPal account
• Why do PayPal need documents like my passport and bank statement?
• We don't have a company registration number?
• I've linked my PayPal account in Whole Game but The Matchday App says I need to setup payments
• PayPal are asking for an ownership percentage %

View all 6

How to Guides 7

• Getting Started With Matchday
• Ensuring you have a unique email on your FAN
• Having the correct role as a player/parent/coach/manager
• Knowing your correct email and password
• Use the app on your tablet

View all 7

Full Time login 3

• Cannot pass Terms & Conditions Page
• Full-Time is stating my role has ended
• How to Log in to Full Time - Team Administrator

Other Fixtures - (Including FA Competitions) 3

• Full-Time not releasing SMS/Stats Entry for Other Fixtures
• Creating FA Competition fixtures within Full-Time
• Using "Other Fixtures"

Email Notifications 6

• My Team admin's aren't receiving email notifications
• Email Groups
• Email an individual
• Verifying an Email Address
• Email notifications

View all 6

SMS 1

• Adding a SMS Result Contact

Player Statistics 4

• Entering Player Statistics on Full Time
• Creating League Team Marks
• Hiding players from Full-Time
• Creating Suspensions In Full Time

Referees 11

• Assigning Officials
• Referee Linking to Whole Game System
• Referee reports
• How to View Marks for Officials
• Referee Linking / Add referee from WGS isn't available for my league?

View all 11

Results Management 9

• Completing Match Returns on Full-Time (Match Stats, Results Sheets)
• Results and Stats
• Fast Results Entry
• Player Statistic Setup
• Hiding Scores and Tables

View all 9

Fixture Management 13

• Advanced Scheduler
• he Advanced Scheduler is the most complex fixture scheduler Full-Time provides. It allows for venue sharing between divisions, and allows for individual timeslots to be set up for divisions, teams and venues. It allows a league to run more
• Mass updating postponed fixtures using 'Reschedule Postponed' button
• Fixture Postponement
• Fixture Scheduler Tools - Reschedule

View all 13

Full-Time Integration 14

• Step by Step Process for Integration
• Mobile number not appearing on Full-Time
• Changing a team name in Full-Time (Leagues)
• What roles do my contacts need to merge from WGS to Full Time?
• Selecting Primary Contact's In Full Time

View all 14

League Sanction 1

• Completing League Sanction - FULL GUIDANCE

Club Affiliation 1

• Club affiliation